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Need to transfer worknotes also , when transferring tickets in Universal request .

NKV1
Tera Contributor

Need to transfer worknotes also , when transferring tickets in Universal request .  By OOB , this is disabled. How to implement this functionality .

1 REPLY 1

glideFather
Tera Patron

ahoy @NKV1,

 

could you describe your requirement in more details - transferring work notes from to where? 


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