Need to trgger notification
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08-28-2025 04:48 AM
Hi ,
I need to send a notification to the "assigned to" person when any changes are done in Sc_task. I have tried using Email notification when it is updated and gave the condition as when the "additional comment changes.it needs to trigger to the assigned to.
But this doesn't work. Do anyone have idea on this?
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09-01-2025 04:28 AM
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09-01-2025 04:45 AM
sorry your screenshot doesn't relate to your question.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-28-2025 07:19 AM
Hi @Arun Priya ,
Please share screenshot of "Who will receive" tab data.
Regards,
Nikhil Bajaj
Regards,
Nikhil Bajaj
ServiceNow Rising Star-2025
