Need to trgger notification

Arun Priya
Tera Contributor

Hi ,

 

I need to send a notification to the "assigned to" person when any changes are done in Sc_task. I have tried using Email notification when it is updated and gave the condition as when the "additional comment changes.it needs to trigger to the assigned to.
But this doesn't work. Do anyone have idea on this?

12 REPLIES 12

Hi, 
It works fine when we are using as additional comments. But when the input is from journal field it is not working.
Attached the screenshot of the label.

@Arun Priya 

sorry your screenshot doesn't relate to your question.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Nikhil Bajaj9
Tera Sage

Hi @Arun Priya ,

 

Please share screenshot of "Who will receive" tab data.

 

Regards,

Nikhil Bajaj