Need to trigger a notification when attachment are uploaded in incident or requested items

Mahesh Pydisett
Tera Contributor

Hi Team,

 

Can anyone suggest me the ways to trigger an email notification whenever an attachment is added to the existing Requested Item or incident records. 

 

Thanks in advance,

Mahesh

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Mahesh Pydisett 

 

Give a try like this

LearnNGrowAtul_0-1704300984275.png

 

 

Please add Table Sys id.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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