Need to update placeholder text

[CDJ]

Hi,

I would like to change the placeholder text in the 'Additional Comments' field. I have tried updating the out-of-the-box script for 'Modify Comments Label,' but it updates both the label and the placeholder. I only want to update the placeholder text to 'Provide your input.

Thanks in advance!

[Dr Atul G- LNG]

Hi @CDJ 

I doubt this can be do-able as you are looking for. 

[Sandeep Rajput]

@CDJ Please update the 'Modify Comments Label' client script for task table as follows.

function onLoad() {
    if (!g_user.hasRole("itil"))
        return;

    if (!g_form.hasField('comments'))
        return;
    var labelText = g_form.getLabelOf('comments');
    if (labelText.substring(labelText.length - 1) == ':')
        labelText = labelText.substring(0, labelText.length - 1);

    labelText += new GwtMessage().getMessage(' (Customer visible)');
    g_form.setLabelOf('comments', labelText);

    var interval = setInterval(function() {
        var commentField = document.querySelector("textarea[id='activity-stream-textarea']");
        if (commentField) {			
            commentField.placeholder = "Provide your input."; // Change this text
            clearInterval(interval);
        }
    }, 500); // Retry every 500ms until it's found
}

Here is the output.

Please be informed that the code suggested above customises the OOTB script and falls in the category of DOM manipulation. 

[CDJ]

Hi @Sandeep Rajput ,

Thank you so much for your response.

I tried running this script, but it's showing empty. There is no placeholder text appearing. I'm trying to achieve this for the 'sc_task' table.

[Sandeep Rajput]

@CDJ The script shared previously works for the incident form. For sc_task, comments is a dot walked field which comes from the RITM field. You can choose to create a new onLoad script on the sc_task table and put the following script in it.

function onLoad() {	
    if (!g_user.hasRole("itil"))
        return;
	var interval = setInterval(function () {
		debugger
		var commentField = document.querySelector("textarea[id='sc_task.request_item.comments']");
        if (commentField) {			
            commentField.placeholder = "Provide your input."; // Change this text
            clearInterval(interval);
        }
    }, 500); // Retry every 500ms until it's found
}