Need to update placeholder text

[CDJ]

Hi,

I would like to change the placeholder text in the 'Additional Comments' field. I have tried updating the out-of-the-box script for 'Modify Comments Label,' but it updates both the label and the placeholder. I only want to update the placeholder text to 'Provide your input.

Thanks in advance!

[CDJ]

Hi @Sandeep Rajput ,

Thanks for your input.

Unfortunately, it’s not working as expected. When I go to sc task  table and create a new task, it works fine. However, when I raise a request within the RITM task, the placeholder is not being populated. Additionally, whatever text is set as the label is also showing as the placeholder text.

Thanks!

[CDJ]

Hi @Sandeep Rajput ,

The script is functioning correctly now, as the instance defect that wasn’t working earlier is now resolved. However, sometimes it still affects work notes as well because the common DOM ID Additionally, when we check the work notes and then uncheck them, the placeholder doesn’t work. Can you guide me on how to ensure this behavior only applies to the addition of comments?

Thanks in advance!

[Sandeep Rajput]

@CDJ This is expected as both the fields share similar Ids. I will see if I find something which can improve this script further.

[CDJ]

Sure , Thank you for the update!