Need ui action for custom properties page

bishalsharm
ServiceNow Employee
ServiceNow Employee

Hello,

 

I have created a custom properties page (basically created a category for properties and added properties into it). Now I would like to insert a record into native table when someone updates the value in the same custom properties page. I have created one business rule which run when the value column in sys_properties table gets update for those properties. The business rule is not triggering when someone is only updating few properties and keeping rest and it is hence the business rule is not triggering.

 

The when to run is like below:

 

After : Update

Name starts with x_paler_acc_cat //since its an scope app so everyting is under scope.

 

Can you suggest on how can i add a custom ui action into the propeties page (system_properties_ui) or what else could be the best approach here.

 

Thanks

 

 

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@bishalsharm 

It's an OOTB ui page "system_properties_ui"

I won't recommend updating that.

AnkurBawiskar_0-1748869056017.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@bishalsharm 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader