New button missing from Menu Section list

[adamtrent]

Hi,

I am working through the developer training, using a Geneva instance and currently on the Advanced UI module.   Early in the exercise you go to the Service Management homepage and are instructed to add a new Menu Section called Marketing Events to the SM Service Automation - top block of the Service Management homepage.   However, the Menu Section list in the Navigation Menu record for Service Management Menu - Top has no button to add 'New'.   I've checked the list controls and 'Omit New Button' is not ticked and I can't find any UI policy that could be causing this.

This is very frustrating, my instance has recently had a reset so there are no customisations since then that could be the cause.   Additionally it looks like in the instructions for the module the button is also missing in the screenshots yet there is no explanation of how work around this.

Any information will be much appreciated.

Thanks All!

[bernyalvarado]

Hi Adam,

The New button is a UI action. If you don't see the New button on your form is because the conditions on the button are not been met. This could also be the fact of requiring Create privileges for your table on the ACLs.

Thanks,

Berny

[johnwindsor]

Did you ever get an answer, I have the same problem

[stewart1]

Change the appliction scope to "Global" in Settings -> Developer.

[dan_rxp]

Great thank you, worked for me.