New button not available on related list

[Souvick6917]

Hello All,

I am facing a weird issue while configuring related list. I have configured related list on incident form to show the related task. But I am not able to configure New option on the related list. I have unchecked the Omit New button , the same functionality is working for Omit Edit button. Somehow I am blocked from showing the New button on the related list.

This activity I am doing on a scoped application. While I can see the new button when the same incident viewed on workspace. 

Please provide guidance on this issue.

Thanks in Advance

Souvick

[Rupanjani]

Hi @Souvick6917 ,

Check the below article, it can help you maybe.

https://www.servicenow.com/community/developer-forum/what-is-causing-this-missing-new-button-on-inci...