New Dev instance automatically opens App Engine and I want to access Service Management

Blair Loveday
Tera Contributor

I tried spinning up my first developer instance and it automatically loads the App Engine Studio when I want to play around with Service Management.

It shows this for a second:

find_real_file.png

Then it automatically takes me to this screen and I can't find a way back to the Service Management screen:

find_real_file.png

Any idea what I am doing wrong here?

When I put in the URL:

https://dev122265.service-now.com/

It then loads:
https://dev122265.service-now.com/now/appenginestudio/home

Also I have tried releasing my instance and creating a new one on all 3 builds, exact same issue.

 

1 ACCEPTED SOLUTION

rajeev17
Mega Guru

Hi Blair,

May i know what role you have ?

Are you an admin user?

Can you open "https://developer.servicenow.com/dev.do" and go to "Change User Role" and set your role as admin.

find_real_file.png

find_real_file.png

 

 

If my answer helped you. Please mark it helpful

View solution in original post

2 REPLIES 2

rajeev17
Mega Guru

Hi Blair,

May i know what role you have ?

Are you an admin user?

Can you open "https://developer.servicenow.com/dev.do" and go to "Change User Role" and set your role as admin.

find_real_file.png

find_real_file.png

 

 

If my answer helped you. Please mark it helpful

Blair Loveday
Tera Contributor

AAAAAAH, Thanks Rajeev.

Because the images when you choose that option switches the GUI looking image to a code image, I thought it was just choosing how you wanted to develop in the App Engine!


find_real_file.png
I switched to Admin and that has sorted me out, thanks buddy.

Thanks mate!