Hello All,
I am trying to configure the MID Server and I am getting below error. Please assist me
Installation Method 1: Via MSI file
1. I have copied the (installer package)MSI file which I have downloaded from the ServiceNow to the windows server
2. Tried to execute the file from the 'powershell with run as Administrator'
3. Provided valid instance url, user id and password. User is having 'mid_server' role in the ServiceNow.
4. When click on the test connection, system throwing a popup saying 'Unable to connect to instance'
Installation Method 2: Via MSI file
1. I have copied the zip file which I have downloaded from the ServiceNow to the windows server
2. Extracted to a folder on F drive
3. Modified the config file with valid instance url, user id and password. User is having 'mid_server' role in the ServiceNow.
4. Executed start bat file
5. MID server service has been created and running
6. No record has been created in the ServiceNow after waiting more than 10 mins
7. Validated the agent log folder and its saying below error
"Host did not accept the connection within timeout of 10000 ms"
I tried to went through most of ServiceNow KB/ community articles and none of those are solved the issue.
Please help me if I am missing anything here, appreciate your time on reviewing this query.
Regards,
Navya
