Newly acquired Personal Developer Instance in-accessibility

NandatD · ‎06-08-2025

My dev189369 Personal developer instance was reclaimed due to inactivity
I requested and was given a new instance dev218106
I signed in with my ServiceNow ID but could not get to the classic view
I was instead taken to the ServiceNow App Engine Studio as shown in the screenshot below
How can I get to the classic view?

Dr Atul G- LNG · ‎06-08-2025

Hi @NandatD

Nothing to worry. Login back to developer.servicenoe.com

On right side click on your profile.

Then on left side you get option change user.

Change the user from AES to admin

Save

Logout n login back

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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AndersBGS · ‎06-08-2025

Hi @NandatD ,

You need to go: https://developer.servicenow.com/dev.do

Click on your icon top right corner:

Click "change user role":

And select admin instead of app engine studio creator:

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/