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no current update() in Business Rule .. BUT it does not update ...?!

Zod
Giga Guru

Hi,

just wondering ... I have a business rule (after) that should clear a value on the current table ... and as the log shows before and after the current.fiedname ... it works, just the changes are not saved ... . For my understanding a current.update() after changing the current.fieldname would be logical ... NO!?

6 REPLIES 6

NO .. the BR will run after a ss_user record is changed (field 1) ... and should clear field 2 & 3 after the change of field 1.


Additionally a WF is to be triggered ...


Goran WitchDoc
ServiceNow Employee

hmm.. not sure I'm getting this.. If field 1 is changed, you want field 2 & 3 cleared? sounds like a Before rule to me. but I might totally misunderstood you as well so