No data collectors available for selection in DPR policy editor
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2 hours ago - last edited 2 hours ago
Hello,
for some reason, maybe through some recent update, if I am in the policy administration in DPR and attempt to add a data collector, it shows nothing.
The policy is in State inactive and Lock status is unlocked.
However, no data collectors:
Checking on the data collector side of things, several indeed exist, including ootb ones:
From a role perspective I have admin.
Also, it worked before and when I try to add data collectors to existing policies that I created (and that already have some attached), I cannot find any either.
Thank you!
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52m ago
Hi @Bernhard S
- Ensure the underlying scheduled job( for Data Collector ) is marked as active and has a valid "Run As" user (typically the System Administrator). If the "Run As" user is inactive, the data collection will fail
- If needed, you can execute the data collection job manually using the Execute button to immediately populate data for your policy.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti