No Email account on my Personal Instance
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06-10-2024 06:10 AM
Hello community,
I am trying to create a new Inbound action through flow designer, but emails are not received to the instance. When I checked the Email account, I didn't find any record in my personal developer instance.
I tried to send email to my instance devxxxxxx@servicenowdeveloper.com.
Any support here please?
Thanks,
Rana
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06-10-2024 06:53 AM
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06-10-2024 06:55 AM
Hi @ranaelsekhi
For this, goto email account and check the SMTP account
and then send email. Also please check the email lags as well.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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06-10-2024 07:02 AM
I am sorry, should it be devxxxxxx@service-now.com or devxxxxxx@servicenowdevelopers.com?
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06-10-2024 07:06 AM
It should be devxxxx@service-now.com
also please check is the email properties are enabled?
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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06-10-2024 07:18 AM
Yes, those properties are enabled. But when I try to send an email to devxxxx@service-now.com, I receive an email error: (Adress not found) email address can't be found.

