No Email account on my Personal Instance

[ranaelsekhi]

Hello community,

I am trying to create a new Inbound action through flow designer, but emails are not received to the instance. When I checked the Email account, I didn't find any record in my personal developer instance. 

I tried to send email to my instance devxxxxxx@servicenowdeveloper.com. 

Any support here please?

Thanks,

Rana

[Dr Atul G- LNG]

Hi @ranaelsekhi 

Try to put your Gmail id in SMTP account instead of devxxxx and try. I dont have set up at my end currently. 

[ranaelsekhi]

Please check this video https://www.youtube.com/watch?v=3D3hFhSJsDo

For the inbound email action, the email accounts properties are different than the outbound.
It works now after following those steps.

[Dr Atul G- LNG]

Thanks for sharing this, but if you followed that link, it must work, bcz i used same and it worked for me. 

[Sandeep Rajput]

@ranaelsekhi Instance email account feature is no longer offered by ServiceNow post London release due to security issues. If you wish to use this feature then configure your own SMTP account on the PDI.