Non admin user not able to preview import set in ServiceNow Workspace

shrikant Kahar1
Tera Contributor

Hello,

In OOB ServiceNow Import functionality in workspace non-admin user not able to see the preview. Already given import_admin role to the user.

 

shrikantKahar1_0-1740467566416.pngshrikantKahar1_1-1740467602550.png

After clicked on upload it should show preview of the all data but it's showing as below

shrikantKahar1_2-1740467729225.png


Please help me in this 
Thanks
Shrikant

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@shrikant Kahar1 

the user has import_admin role so user is able to view the Import set.

Did you check by clicking on that ISET number?

They should be able to view

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hello Ankur,
In classic view user is able to view ISET record but in workspace while preview all the columns should come but it's not coming.


Thanks,

Shrikant