Not able add custom role to make standard change visible on create new change

[Madala Chaitany]

Hi All,

I have created a custom role and added all the tables ACL related to Change, but i'm not able to see the standard changes. please find the screenshot below

When user has admin or itil or sn_change_write role then use is able to access to all standard change.

Can anyone help me out, how make standard changes visible for custom role.

Thanks in Advance.
Chaitanya

[1__PrabakaranC]

Hi @Madala Chaitany ,

Go to Change > Change Models, open the Standard Change model, and add the required users, groups, or roles in the Available For section.

This should make the Standard Changes visible to users who meet the specified criteria.

*************************************************************************************************************
Thanks,
Prabakaran C
LinkedIn: https://www.linkedin.com/in/prabakaran-c-534b6826a
****************************************************************************************************************

[1__PrabakaranC]

Hi  @Madala Chaitany ,

Go to Change > Change Models, open the Standard Change model, and add the required users, groups, or roles in the Available For section.

This should make the Standard Changes visible to users who meet the specified criteria.

*************************************************************************************************************
Thanks,
Prabakaran C
LinkedIn: https://www.linkedin.com/in/prabakaran-c-534b6826a
****************************************************************************************************************