Not able see discovery module in my PDI

--oooo--
Tera Contributor

‎02-26-2023 11:53 PM

Hello Experts,

I am new to CMDB, I am trying to search discovery module on my PDI but am not able to find it.

please guide me on this.

Thank You.

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2 REPLIES 2

IAmAbhigyaan12
Giga Guru

‎02-27-2023 01:28 AM

Hi @--oooo-- :

 

You can try below mentioned steps.

  1. Navigate to the "System Applications" module in the left navigation pane.

  2. Click on the "Application Menu" icon in the upper left corner of the screen.

  3. In the search bar, type "Discovery" and press Enter.

  4. If the Discovery application appears in the search results, click on it to open the application. If not, it means that the application is not installed on your instance.

  5. To check if the Discovery application is activated on your instance, go to "System Definition" > "Plugins" in the left navigation pane.

  6. In the search bar, type "Discovery" and press Enter.

  7. Check if the "Discovery" plugin is listed in the search results and if it is activated. If not, you will need to activate the plugin.

If my answer solved your issue, please mark my answer as Correct & hit like Helpful

Thanks
Abi
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Akanksha Gupta2
Mega Guru

‎02-27-2023 01:59 AM

Hi @--oooo-- ,

 

Kindly follow this link  to troubleshoot your issue. 

 https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0690244

 

https://www.servicenow.com/community/now-platform-forum/how-to-activate-discovery-plugin-in-service-...

 

If my answer helped you in any way, please then mark it as helpful or correct Answer, so that this post will be helpful for others. 

 

Regards,

Akanksha

 

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