We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Not able to add the pictures in Record producer?

Gokulraj1
Kilo Contributor

Hi All,

In my instance I am not able to add any images to a record producer.I don't know the reason for this.

If anybody have some Idea's means kindly share with me.

Regards,

Gokulraj

7 REPLIES 7

Sagar Patro
Kilo Guru

Where are trying to add image(s) using ??? on description?? Variable?? UI page/macro??

 

find_real_file.png

In the Record producer if I am choosing a image file example "sample.png" and if I click ok means It is redirecting to Home page and image has not been added.

 

I don't know the reason for this?

Please share your thoughts.

Akhila22
Kilo Contributor

Hi ,

I have two instance in one instance I was able to add images like you mentoined.But in my other instance I am not able to add any images.!!!!!!!!!!!!!!!!!!!!