Not able to get the Dot Walking Option

tuhinghosal
Tera Contributor

3 hours ago

Hello All,

I am getting an issue that I am not able to get the dot walking option in 

Preview record list in dashboard.

 

Can anyone help me in this ? I was able to edit somedays before ...

 

 

Regards,

Tuhin

 
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18 REPLIES 18

glideFather
Tera Patron
In response to tuhinghosal

59m ago

ok @tuhinghosal, this is the column from the report. could you describe the error?

 

what user gets error and at what step? this screenshot doesn't provide much clarity about your struggle :((


✂-----Cutting-out-the---✦AI-noise✦---All-replies-written-and-vouched-for-by-GlideFather---
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Ankur Bawiskar
Tera Patron

2 hours ago

@tuhinghosal 

did you upgrade recently?

did you try to repair the platform analytics plugin?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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tuhinghosal
Tera Contributor
In response to Ankur Bawiskar

2 hours ago

@Ankur Bawiskar let me try it too. 

Recently previous week upgraded .

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Ankur Bawiskar
Tera Patron
In response to tuhinghosal

58m ago

@tuhinghosal 

then looks like upgrade issue.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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tuhinghosal
Tera Contributor
In response to Ankur Bawiskar

8m ago

Then it should affect the Dev also right ? 

 

It working fine in Dev instance but not in Prod 

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