Not able to send notification to MS teams using Provider notification

geetadhami
Tera Contributor

HI All,

I am configuring provider notification in 'Nowbot Virtual Agent' scope. In the provider notification I am getting this below  and notification is not triggered to MS teams.

'Content for provider 'chat web-client ' will not be sent. Notifications channels are inactive'

Please help.

15 REPLIES 15

syam1
Tera Contributor

Facing Similar kind of issue, anyone fixed it? Kindly share the inputs if any