Notification Email script with parameters

[ASA5]

Hello ,

Can we use parameters when calling email script to do something like this   : ${mail_script:show_informations("first info","second info")} ?

Thank you !

[Chuck Tomasi]

Hi Abdel,

Unfortunately the mail script API does not allow parameters to be passed at this time. It does, however, have access to the event parameters and other objects.

Scripting for Email Notifications - ServiceNow Wiki

Email Notifications - ServiceNow Wiki

You could, potentially pass information via the event parameters if the message was generated from an event.

[johnram]

The ServiceNow Wiki content is no longer supported. Updated information about this topic is located here:

Scripting for Email Notifications
Create an Email Notification

Visit http://docs.servicenow.com for the latest product documentation

[SanjivMeher]

Hi Abdel,

Yes. Whatever your write inside mail script access the current record in notification and can access event parm1 and parm2.

Below should be format in the notification. The notification will automatically convert the mailx script part to a notification email script.

<mail_script>

show_informations("first info","second info");

function show_informations(p1,p2)

{

Your Script

}

</mail_script>

[ASA5]

thank you for the answers ,

Actually I have some email templates with a lot of links :

1. <div>  
2.   <h2> Links : </h2>  
3.   <a href="link1">go</a>  
4.   <a href="link2">go</a>  
5.   <a href="link3">go</a>  
6.   <a href="link4">go</a>  
7.   <a href="link5">go</a>  
8.   <a href="link6">go</a>  
9. </div>  

And I need to add query string to each link using email script :

1. <div>  
2.   <h2> Links : </h2>  
3.   <a href="link1?${mail_script:appendParamsLink1}">go</a>  
4.   <a href="link2?${mail_script:appendParamsLink2}">go</a>  
5.   <a href="link3?${mail_script:appendParamsLink3}">go</a>  
6.   .  
7.   .  
8.   .  
9. </div>

1. //appendParamsLink1 Email script for the first link  
2. printParams();  
3.  
4. function printParams(){  
5.   template.print("param1=valueLink1&param2=valueLink2..");  
6. }

The problem is I must have as much email script as links which is not easy to maintain.

That's why if we can call mail script with parameters it would be much easier :

1. <div>  
2.   <h2> Links : </h2>  
3.   <a href="link1?${mail_script:printParams("value1","value2")}">go</a>  
4.   <a href="link2?${mail_script:printParams("value1","value2")}">go</a>  
5.   <a href="link3?${mail_script:printParams("value1","value2")}">go</a>  
6.   .  
7.   .  
8.   .  
9. </div>  

1. //We can have a generic Email script for all the links  
2. function printParams(value1,value2){  
3.   template.print("param1=value1 ¶m2=value2..");  
4. }  

Maybe there an other way to do it ??

[SanjivMeher]

Hi Abdel,

I would suggest building this whole thing using an email script. Dont call indivudual mail script. Starting from '<a href' , Everything should be in the mail script.

1.   <a href="link1?${mail_script:appendParamsLink1}">go</a>
2.   <a href="link2?${mail_script:appendParamsLink2}">go</a>
3.   <a href="link3?${mail_script:appendParamsLink3}">go</a>
4.   .
5.   .
6.   .