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‎08-15-2017 12:04 PM
In a scoped application (not Service Catalog) I have a workflow that creates an approval for the manager to approve a job description. The creation of the approval (rejection/approvals) is working fine. But I do not see any emails that an approval request was created, approved or rejected. Shouldn't an event be triggered a approval request is generated? What am I missing?
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Scoped App Development

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‎08-15-2017 08:44 PM
I figured it out and it works now.
When the approval is created by the workflow it creates an event called: "x_conym_hr_jd.approval.inserted" in the event log.
In order to be able to run the notification by event I created the event in my scoped application (with Studio) and it gave me "x_conym_hr."
Big difference "_" vs. "."
I actually had to register the event in the Global application because Studio in the scoped application would not let me create the event properly it with a "_".

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‎08-15-2017 01:34 PM
Can you also post a screenshot of who will receive tab?
As Pradeep suggested, Send to Event Creator must be checked. And also Event 2 Parm contains recipient must also be checked.
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‎08-15-2017 02:48 PM

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‎08-15-2017 02:50 PM
Can you open the event log and reprocess the event and check your system log for any error?
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‎08-15-2017 02:55 PM

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‎08-15-2017 02:57 PM