Notification emails (created, approved, rejected) for approval requests in scoped application

Armin Heinlein1
Giga Expert

In a scoped application (not Service Catalog) I have a workflow that creates an approval for the manager to approve a job description. The creation of the approval (rejection/approvals) is working fine. But I do not see any emails that an approval request was created, approved or rejected. Shouldn't an event be triggered a approval request is generated? What am I missing?

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1 ACCEPTED SOLUTION

I figured it out and it works now.



When the approval is created by the workflow it creates an event called: "x_conym_hr_jd.approval.inserted" in the event log.



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In order to be able to run the notification by event I created the event in my scoped application (with Studio) and it gave me "x_conym_hr."  



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Big difference "_" vs. "."
I actually had to register the event in the Global application because Studio in the scoped application would not let me create the event properly it with a "_".


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15 REPLIES 15

Can you also post a screenshot of who will receive tab?



As Pradeep suggested, Send to Event Creator must be checked. And also Event 2 Parm contains recipient must also be checked.


Here is the screen. Didn't do the trick.



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Can you open the event log and reprocess the event and check your system log for any error?


This is what I am seeing but we did not authenticate with the mid server. We use Azure.



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