Notification emails (created, approved, rejected) for approval requests in scoped application

Armin Heinlein1
Giga Expert

In a scoped application (not Service Catalog) I have a workflow that creates an approval for the manager to approve a job description. The creation of the approval (rejection/approvals) is working fine. But I do not see any emails that an approval request was created, approved or rejected. Shouldn't an event be triggered a approval request is generated? What am I missing?

find_real_file.png

1 ACCEPTED SOLUTION

I figured it out and it works now.



When the approval is created by the workflow it creates an event called: "x_conym_hr_jd.approval.inserted" in the event log.



find_real_file.png


In order to be able to run the notification by event I created the event in my scoped application (with Studio) and it gave me "x_conym_hr."  



find_real_file.png    


Big difference "_" vs. "."
I actually had to register the event in the Global application because Studio in the scoped application would not let me create the event properly it with a "_".


View solution in original post

15 REPLIES 15

Oh and other emails do go out with now issue.


The Approval Email works fine now?



Please mark this response as correct or helpful if it assisted you with your question.

No 😞


I figured it out and it works now.



When the approval is created by the workflow it creates an event called: "x_conym_hr_jd.approval.inserted" in the event log.



find_real_file.png


In order to be able to run the notification by event I created the event in my scoped application (with Studio) and it gave me "x_conym_hr."  



find_real_file.png    


Big difference "_" vs. "."
I actually had to register the event in the Global application because Studio in the scoped application would not let me create the event properly it with a "_".


Hi,

 

Can you please elaborate step by step how this is achieved.