Notification Filter/Preference - Add/Edit Schedule Advanced Filter stuck up in loading

jspree
Tera Contributor

Hello Everyone!

I'm encountering an issue with Notification Preference and haven't found enough documentation to fix this, so I'm reaching out here.

I'm attempting to create a new Schedule in the Notification Preference and I wanted to use the variable from a catalog item as a filter.

However, when I click on 'Variable,' it gets stuck at loading and doesn't progress further.

jspree_2-1715804959886.png

 

jspree_1-1715804928423.png

 

In the sc_task list view, when I checked the Variables in the Filter, It uses a Reference field for the catalog item and the variable you wanted to select. 

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2 REPLIES 2

Harsh Vardhan
Giga Patron

@jspree  Have you tried to clear the cache, Just for testing i tried on my personal instance and it is working. i can see the variables . 

Attached screenshot for your reference. 

testnotpref.PNG

 

Thanks,

Harsh

Hello, 

I've already tried to clear cache, use different browsers, nothing happened.

I tried to replicate the issue in my Personal Developer Instance, and I am also able to see the variables.

jspree_0-1715881604258.png