Notification issue need to check

Lucky1
Tera Guru

3 weeks ago

Hello all,

 

Lucky1_0-1781843717150.png

 

In the email logs, I see this email with the subject mentioned in the pic.

The notification is empty.

And the issue is, the email is sending to many recipients, and I was asked to cut down that.

But where can I find this notification?

 

I checked the event and there is a script in the Script action.

So, how is this currently triggering and from where?

 

I need to stop it.

 

 

 

Regards,

Lucky

 

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6 REPLIES 6

Lucky1
Tera Guru
In response to yashkamde

2 weeks ago

Hello Yashkamde,

 

Yes, I have checked this but there is no such event called from the notification.

Let me tell you something.

There is a script action that is triggering this event.

We can find this in our PDI as well. But I am not understanding the logic and from where it adds the recipients to the email.

 

Regards,

Lucky

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yashkamde
Mega Sage
In response to Lucky1

2 weeks ago

I think the recipient list is being built dynamically, which explains why so many users are getting the email.

 

can you share the ss of script from where we can understand the recipent flow?

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