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Notification not working

sunil maddheshi
Tera Guru

‎12-26-2024 05:08 AM

Hey Everyone,

 

I am trying to trigger a notification through background script using event, but email is not triggering, when i checked the event log i can see event has triggered but not sure why it is in ready state every time when i try to trigger. Please see the screenshot. ThankseventStuckinReadyState.png 

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11 REPLIES 11

Dr Atul G- LNG
Tera Patron
Tera Patron

‎12-27-2024 02:46 AM

Hi @sunil maddheshi 

 

If you are trying on PDI, then it will work. The reason is that Email has been restricted in PDI due to some security issues by SN. If you still want to do it, you can configure email servers in PDI via Gmail, and then it will work for you.

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Dr. Atul G. - Learn N Grow Together
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sunil maddheshi
Tera Guru
In response to Dr Atul G- LNG

‎12-27-2024 04:42 AM

It is customer instance

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