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Notification triggered by scheduled job for different timezones.

NiranjanS057498
Tera Contributor

A notification is configured to trigger by scheduled job at 9AM, US time zone. Similarly, this notification should be triggered to other users in different time zones at 9AM. Is there any way to configure this without creating scheduled jobs for each time zone?

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

Hi @NiranjanS057498 

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1695746

https://www.servicenow.com/community/developer-forum/notification-based-on-user-s-time-zone/td-p/241...

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Ankur Bawiskar
Tera Patron

@NiranjanS057498 

with only 1 scheduled job not possible

Approach

-> separate scheduled job 1 for each timezone which runs at 9AM (easier to maintain) and less complex

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader