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‎10-30-2023 05:44 AM - edited ‎10-31-2023 01:16 AM
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‎10-30-2023 06:19 AM
Hello @CE_ ,
You can use Business rule to achieve this condition by accessing previous and current values of state and trigger the notification using event.
Please Mark my answer Helpful & Accepted if I have answered your question.
Thanks,
Alka
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‎10-30-2023 06:26 AM
Can I not configure this in the notification using advanced condition?
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‎10-30-2023 06:31 AM
@CE_ , you can also use condition changes from and changes to.
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‎10-30-2023 07:43 AM
No that doesnt work in this case.