Notifications in ServiceNow

Maloy Banerjee1
Tera Expert

Hi All,

 

I have a requirement where my client doesn't want to get notified via Email. Rather they want to get a notification in ServiceNow system. Refer below screenshot. When the user clicks on the bell icon he/she should be able to see the notification. Also, the notification should have the capability of color coding similar to the email notification configuration in ServiceNow.

 

MaloyBanerjee1_0-1713961970587.png

 

Is it doable? Or can you suggest any other idea of notification except via email notification?

 

 

Regards,

Maloy Banerjee

 

 

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Sid_Takali
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