notifiction body

[nameisnani]

HI Team 

we have requirment that 

when ever SLA reached 90% for Service Request email should trigger . 

for this we have configured flow .

i have stucked in the notiication part 

I need like this 

this is notificatio i configured on ritm table 

while prevwing 

we need like this 

can anyone pplease help me here . 

@Ankur Bawiskar 

[nameisnani]

@AnkaRaoB I have already gone through this chatgpt reply

[Ehab Pilloor]

Hi @nameisnani,

Have you tried ${URI_REF} instead of ${task.URI_REF}?

Regards,

Ehab Pilloor

[RakeshM49470519]

Hello @nameisnani ,

You need to define SLA Notification on Task SLA [task_sla] table instead of Requested Item [sc_request_item] table.