Now Assist skills

[CV6]

Hi, Any suggestions on how to disable now assist skills in the workspaces? We want to remove AI related capabilities in the workspaces.

Thanks.

[Tanushree Maiti]

HI @CV6 

Refer KB: KB2909466 Restricting Now Assist to Service Operations Workspace Only 

[abirakundu23]

Hi @CV6 ,

Please follow the below document and thread.


https://www.servicenow.com/community/now-assist-forum/hiding-now-assist-in-ai-search/m-p/3524239

https://www.servicenow.com/docs/r/api-reference/scripts/enable-or-disable-now-assist-for-code-skills...

In case if want to disable any custom skill created by Now Assist skill kit in workspace, unpublish the skill as well.

Please mark helpful & correct answer if it's worthy for you.

[glideFather]

ahoy @CV6,

you want to hide a AI skill from workspace but keep it in the native UI or hide it from there as well??

I am worried that it must be both or none, but maybe I am wrong. You should try it yourself (please let me know if you will find it out) 

Each AI skill has the display options, you can display/hide or make it conditional per roles (e.g. only itil will see it) and also depending on each particular skill their displaying options are not always equal, some can be both Now Assist Panel and "in-product" (backend/workspace) and some only in-product and not the NAP...