now mobile app button non-representation

kack l
Tera Expert

Hello, everyone
I have hidden the submit button of the catalog item on the computer side, but this button is still displayed on the now mobile. Does anyone have a good solution.

 

图片_20230824104535.jpg

4 REPLIES 4

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @kack l 

Greetings!

could you pls tell me how you hid the form on Desktop. have you used Client script?

Please Mark the Answer as correct solution and helpful if helped!

 

Kind Regards,

Ravi Chandra.

Tried client script but it doesn't work

 

屏幕截图 2023-08-24 145519.png

Hello @kack l 

since changing the OOB button requires DOM manipulation, it is not recommended. 

have you tried content items instead of catalog items?

refer below link:

https://www.servicenow.com/community/developer-forum/hide-quot-submit-quot-button-in-a-catalog-item/...

if it still has to be client script way, try making UI type to all and check.

Please Mark the Answer as correct solution and helpful if helped!

 

Kind Regards,

Ravi Chandra.

hello

 

Thanks for your answer. As you said, UI type to all and check.
It only works on the computer side and is invalid on the mobile phone side.