Number value is missing on new record creation

masella · ‎06-22-2015

Hi All,

Today I moved an ordinary update set from dev to test and found in the test environment when i created a new record that the number was not being allocated.

All appears to be fine from a number maintenance perspective, and I have checked that this issue doesn't occur on other task tables.

Any ideas on what could have caused this issue and steps to resolve?

Thanks in advance

masella · ‎07-13-2015

Hi All,

So an update on this one, even though the following were both checked.

a) use dynamic default is checked

b) Dynamic Default value is set to Get Next Padded Number

When I went to the dictionary record from a list view the default value was actually missing which contradicts what I was seeing when looking at the dynamic default value. The fix was to add javascript:getNextObjNumberPadded(); as the default value.

View solution in original post

bernyalvarado · ‎06-22-2015

Hi Anthony,

Would you mind checking the dictionary configuration of your number field to see if it has the following properties:

a) use dynamic default is checked

b) Dynamic Default value is set to Get Next Padded Number

Thanks,

Berny

masella · ‎06-23-2015

Hi Berny,

I can confirm they are already checked.

ayan_hc · ‎06-23-2015

Hi Anthony,

Please check the number maintenance table and see whether there is any entry for the target table, if not then you need to create one.

Regards,

Ayan

masella · ‎06-23-2015

Hi Ayan,

The number maintenance table did have an entry. I also tried removing the entry and recreating still to no avail.

Ashish Kumar Ag · ‎06-23-2015

If this is a child table of task then, please check whether you have a dictionary override for the number field in the child table.