Number value is missing on new record creation

masella · ‎06-22-2015

Hi All,

Today I moved an ordinary update set from dev to test and found in the test environment when i created a new record that the number was not being allocated.

All appears to be fine from a number maintenance perspective, and I have checked that this issue doesn't occur on other task tables.

Any ideas on what could have caused this issue and steps to resolve?

Thanks in advance

masella · ‎07-13-2015

Hi All,

So an update on this one, even though the following were both checked.

a) use dynamic default is checked

b) Dynamic Default value is set to Get Next Padded Number

When I went to the dictionary record from a list view the default value was actually missing which contradicts what I was seeing when looking at the dynamic default value. The fix was to add javascript:getNextObjNumberPadded(); as the default value.

View solution in original post

masella · ‎06-23-2015

Hi Ashish,

Yes to confirm this is a new table that has been extended from task.

I have validated that there is no dictionary override for the field.

Stefan Baldhof1 · ‎06-23-2015

Hi Anthony,

when opening one of the records in your screenshot by clicking the "i" Symbol: Is the number field really "empty" or does it only show this behaviour on the list view?

Regards,

Stefan

masella · ‎06-23-2015

Hi Stefan,

Number field has no value.

masella · ‎06-23-2015

Thanks for everyone's suggestions, these are steps that I had already validated before raising the question.

I have also got a ticket raised in Hi ... Will let you know the outcome.

SRJ · ‎07-13-2015

Hey Anthony,

Have u got any reply from Hi service? Please share