OCI/ServiceNow integration issue

[subbu76]

I am trying to integrate oracle OCI cloud with service now (PDI). I did the below:

1. installed and configured the MID server

2. Installed the plugins

3. Setup the OracleAPI credentials

4. Setup the service account

while trying to setup the Discovery schedule -> Cloud discovery -> Validate, I get the below error

I was able to connect out of the box through Oracle CLI with the same credentials as setup in ServiceNow.  The same does not work through the cloud discovery. 

I tried to sync with MID multiple times but of no luck. 

Log snippet from MID server is provided below:

Please advise, how do I fix this issue.

Thanks,

[Anthony78]

Check two points

1.Check the level of access to that service account , try to give high level access then check.

2.Check the OCI API is enabled on the oracle side or not

3.try adding group permissions to the on the OCI user - basically adding permissions of my MyServices user to the OCI user

[Appli]

Hi, did you validate an account? Was a validation successfull?

Discovery -> Discovery Schedules -> Cloud Discovery -> Select Account -> "Test Account"

[subbu76]

Clicking on the Test Account I am getting a validation error which is what i have been saying so far. Screenshot of which is provided below. Details of the validation error  was provided in the initial thread. 

thanks,

[Appli]

Right, thank you. Consider to recheck if OCI credentials are correct and generated as per manual, you may find detailed steps in the document.