OKTA ServiceNow user provisioning

TripurariP
Tera Contributor

While OKTA SN User Provisioning getting error "Could not verify the administrator credentials; please confirm that these are set correctly" when putting SN admin user id and password.  Below screenshot for reference. 

 

 

TripurariP_0-1738085409651.png

Can some help me here....

2 REPLIES 2

Viraj Hudlikar
Giga Sage

Hello @TripurariP 

 

Are you using correct password while entering the details over Okta, if not sure try to reset admin creds store somewhere copy it properly by avoiding whitespaces and try to renter it will work for sure as I had also faced similar issue long time back.

 

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

 

Thanks & Regards
Viraj Hudlikar.

@Viraj Hudlikar 

Thanks for your reply. 

 

i have already tried using this but not working.