OKTA ServiceNow user provisioning
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01-28-2025 09:31 AM
While OKTA SN User Provisioning getting error "Could not verify the administrator credentials; please confirm that these are set correctly" when putting SN admin user id and password. Below screenshot for reference.
Can some help me here....
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01-28-2025 11:14 PM
Hello @TripurariP
Are you using correct password while entering the details over Okta, if not sure try to reset admin creds store somewhere copy it properly by avoiding whitespaces and try to renter it will work for sure as I had also faced similar issue long time back.
If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.
Thanks & Regards
Viraj Hudlikar.
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01-29-2025 01:01 AM