On selecting one choice from Select choice Redirect user to particular link in virtual agent

[Nikita35]

Hi 

I wanted to check possibility of below.

When I select one of the below, It should redirect me to a link directly without clicking anything else.

I am thinking of using script action and trying something like setRedirectURL but not sure what exactly to use.

[Nikita35]

In this topic they are giving the link on click of one of this option.

I want on click of one of the option instead of giving the link, it should directly redirect to the link. User should not have to click on the link.

[Nikita35]

hi 

Can anyone advise on this?

[Rajeev Jayaswal]

This is not possible as of now in NY release. 

You can not add href link in choice list. However, you can create html type output where you can render these list of links in html. But again, this won't be treated as input but output component of VA. 

Let me know if you have any further question on this. Thanks. 

[Nikita35]

Can you help with the code template if you have

[Sidhima S]

I have a similar requirement. Please let me know if got any help on this!