On the Service Portal, addInfoMessage disappears too quickly...

[Alex Macdonel]

We've received complains that whenever we do an addInfoMessage on the portal, the message disappears too quickly. For example, after submitting a request:

Is there an quick and easy way to extend the delay before it the message disappears?

[faisal_dadabhoy]

This is more of a platform functionality, i would open a ticket with ServiceNow and see if they have a workaround.

Or if anyone has a workaround please post here.

Good luck?

Thanks, Faisal

[Raju Koyagura]

This may help you Service Portal (Helsinki): How to prevent confirmation messages from disappearing after a few second...

gs.addinfomessage portal display business rule

[chirag_bagdai]

Message will stay if the user just hover on the message box.

[Dhruv Chandan]

Hi,

Check if this helps.
https://community.servicenow.com/community?id=community_question&sys_id=823e87eddb9cdbc01dcaf3231f961931

Thanks,
Dhruv Chandan