Onsubmit script not works

[sivananda80]

Hi team

I have used client and script include.Client is in " Asset Management Common". script include in Global scope
and client callable and applies on all scope

based on some condition i don't want smbit the form and alert msg or error msg. i tired many ways not works. getting getting java console error while submitting . can you please help me on that

script inculde

var AssetTerritoryUtils = Class.create();

AssetTerritoryUtils.prototype = Object.extendsObject(global.AbstractAjaxProcessor, {

    validateAssetTerritories: function() {

        var assetIds = this.getParameter('sysparm_asset_ids');

        if (!assetIds)

            return JSON.stringify({

                success: true

            });

        var assetArr = assetIds.split(',');

        var companyMap = {};

        var assetGR = new GlideRecord('alm_asset');

        assetGR.addQuery('sys_id', 'IN', assetArr);

        assetGR.query();

        while (assetGR.next()) {

            var company = assetGR.getValue('company');

            if (!company)

                continue;

            if (!companyMap[company])

                companyMap[company] = [];

            companyMap[company].push(assetGR.getDisplayValue());

        }

        var invalidAssets = [];

        for (var companyId in companyMap) {

            var procGR = new GlideRecord('sn_hamp_territory_procurement');

            procGR.addQuery('u_company', companyId);

            procGR.query();

            var optIn = false;

            if (procGR.next()) {

                optIn = procGR.getValue('u_opt_in') == '1' ||

                         procGR.getValue('u_opt_in') == 'true';

            }

            if (!optIn) {

                invalidAssets = invalidAssets.concat(companyMap[companyId]);

            }

        }

        if (invalidAssets.length > 0) {

            return JSON.stringify({

                success: false,

                message: 'Territory is not Opt-In for asset(s): ' +

                         invalidAssets.join(', ')

            });

        }

        return JSON.stringify({

            success: true

        });

    },

    type: 'AssetTerritoryUtils'

});

// var AssetTerritoryUtils = Class.create();

// AssetTerritoryUtils.prototype = Object.extendsObject(global.AbstractAjaxProcessor, {

//     validateAssetTerritories: function() {

//         return JSON.stringify({

//             success: true

//         });

//     },

//     type: 'AssetTerritoryUtils'

// });

// var AssetTerritoryUtils = Class.create();

// AssetTerritoryUtils.prototype = Object.extendsObject(global.AbstractAjaxProcessor, {

//     validateAssetTerritories: function() {

//         var assetIds = this.getParameter('sysparm_asset_ids');

//         if (!assetIds) {

//             return JSON.stringify({ success: true });

//         }

//         var assetArr = assetIds.split(',');

//         var companyMap = {};

//         var noCompanyAssets = [];

//         var assetGR = new GlideRecord('alm_asset');

//         assetGR.addQuery('sys_id', 'IN', assetArr);

//         assetGR.query();

//         while (assetGR.next()) {

//             var company = assetGR.getValue('company');

//             var displayName = assetGR.getDisplayValue();

//             // FIX: don't silently skip assets with no company —

//             // flag them as invalid instead of letting them pass unvalidated

//             if (!company) {

//                 noCompanyAssets.push(displayName);

//                 continue;

//             }

//             if (!companyMap[company]) {

//                 companyMap[company] = [];

//             }

//             companyMap[company].push(displayName);

//         }

//         var invalidAssets = [];

//         for (var companyId in companyMap) {

//             var procGR = new GlideRecord('sn_hamp_territory_procurement');

//             procGR.addQuery('u_company', companyId);

//             procGR.query();

//             // FIX: check ALL procurement records for this company, not just the first.

//             // Company is opt-in only if AT LEAST ONE matching record is opt-in true.

//             // (Flip this logic to "ALL must be true" instead if that's the actual business rule.)

//             var optIn = false;

//             while (procGR.next()) {

//                 var val = procGR.getValue('u_opt_in');

//                 if (val == '1' || val == 'true') {

//                     optIn = true;

//                     break;

//                 }

//             }

//             if (!optIn) {

//                 invalidAssets = invalidAssets.concat(companyMap[companyId]);

//             }

//         }

//         // FIX: assets with no company are always treated as invalid/unvalidated

//         if (noCompanyAssets.length > 0) {

//             invalidAssets = invalidAssets.concat(noCompanyAssets);

//         }

//         if (invalidAssets.length > 0) {

//             return JSON.stringify({

//                 success: false,

//                 message: 'Territory is not Opt-In for asset(s): ' +

//                     invalidAssets.join(', ')

//             });

//         }

//         return JSON.stringify({ success: true });

//     },

//     type: 'AssetTerritoryUtils'

// });

 
client script

var validated = false;

function onSubmit() {

    if (validated) {

        return true;

    }

    var ga = new GlideAjax('global.AssetTerritoryUtils');

    ga.addParam('sysparm_name', 'validateAssetTerritories');

    ga.addParam('sysparm_asset_ids', g_form.getValue('assets'));

    ga.getXMLAnswer(function(answer) {

        var result = JSON.parse(answer);

        if (result.success === true) {

            validated = true;

            // Trigger submit again

            $('.btn-primary:contains("Submit")').click();

        } else {

            g_form.addErrorMessage(

                result.message || 'Territory is not Opt-In'

            );

        }

    });

    return false;

}

[Tanushree Maiti]

Hi @sivananda80 

Share the error message or error screen shot.

[Sandeep Rajput]

@sivananda80 Please refer to this article https://www.servicenow.com/community/developer-blog/how-to-async-glideajax-in-an-onsubmit-script/ba-... to know the steps to call GlideAjax in an onSubmit client script.

Also,  the following piece of code might be causing an issue in your client script.

 // Trigger submit again
            $('.btn-primary:contains("Submit")').click();

In order to submit the form automatically I recommend using g_form.submit('action name'); Please refer to the article shared above for the more information.