Hi,
I have a onSubmit client script that is making a glideajax call to get information from another table. Then depending on that information, it may say the option on the form the user selected is an error and should be fixed, then prevent the form from being submitted. The alert is working properly and I am using 'return false;' but the form is still getting submitted. Any ideas why this is?
function onSubmit(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue === '') {
return;
}
var recordTask = g_form.getDisplayBox('task').value;
if(recordTask.indexOf('INCTSK') >= 0){
var incidentTask = new GlideAjax('incidentTasks');
incidentTask.addParam('sysparm_name', 'checkCustomerCategory');
incidentTask.addParam('sysparm_task', g_form.getValue('task'));
incidentTask.getXML((parseObject));
}
function parseObject(response, dontSubmit){
var itdcostcenter = g_form.getDisplayBox('u_itd_cost_center').value;
var answer = response.responseXML.documentElement.getAttribute("answer");
var myObj = JSON.parse(answer);
var custCat = myObj[0];
var feeType = myObj[1];
if(feeType != 'LABOR' && itdcostcenter.includes('LABR')){
alert("ERROR! The task's "+g_form.getDisplayBox('task').value+" customer category is "+ custCat + " and its fee type is "+feeType +" but the ITD Cost Center selected is "+itdcostcenter+". Please select an ITD Cost Center that is appropriate for the customer category. This time worked record will not be submitted. ");
//Abort the submission
return false;
}else if(feeType == 'LABOR' && itdcostcenter.toUpperCase().indexOf("LABR") == -1){
alert("ERROR! The task's "+g_form.getDisplayBox('task').value+" customer category is "+ custCat + " and its fee type is "+feeType +" but the ITD Cost Center selected is "+itdcostcenter+". Please select an ITD Cost Center that is appropriate for the customer category. This time worked record will not be submitted.");
//Abort the submission
return false;
}
}
}
