Open pop up in workspace using UI action.

Virendra Dwived
Tera Expert

Hi Everyone,

 

I have created UI action in agent workspace to open pop up.

1. When I click on the button then pop up should open with record list of table.

2. And when I click on any record , it's details should get populated in additional notes ( cases ). 

First part of requirement I have achieved, but second part requirement I am not understanding How to get it.

 

UI action : 

0005.PNG

 

 

Can anyone guide me, how can I achieve this.

 

cc: @Ankur Bawiskar @kamlesh kjmar 

Thanks is advance

8 REPLIES 8

Virendra Dwived
Tera Expert

Hi @Ankur Bawiskar 

 

Can you assist something  on this .

 

Thanks in advance

@Virendra Dwived 

didn't understand this part -> can you share screenshots for this

2. And when I click on any record , it's details should get populated in additional notes ( cases ). 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar 

So , I will open pop up with UI action in Agent Workspace. This pop up will have records of custom table . It will be like this :afgsdg.PNG

And for 2nd part of requirement , If I select any record from this list then details ( various info like experience Id, Experience Name etc) of that record should get populated in additional comments ( In my requirement I am trying Cases table ).

 

Thanks 

@Virendra Dwived 

so when should the details of selected record be populated on the additional comments?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader