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Open Record "i" icon and search icon not working in Configurable Workspace

sushant_shr
Tera Contributor

‎03-26-2026 07:53 PM

I’m experiencing an issue in my Workspace where I’m unable to open a record or search for a record when clicking the “ i ”  icon or the search icon.

 

I have attached the relevant screenshot/file for reference.


For additional context, I am currently located in Yokohama.

 

Any suggestions on what could be happening and where all I should look to try and figure this out.

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Dr Atul G- LNG
Tera Patron

‎03-27-2026 06:10 AM

Hi @sushant_shr 

 

First fill the value and then i will appear.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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