Open the specific record producer when the UI action is clicked

[SK41]

Hi,

I have a requirement where i have to take the user to a record producer (name XYZ) when he clicks on the related link "Create Request" in interaction form and set the status to "close" of  the interaction and copy the interaction description to request description.

Below is the script i have written in Create Request, and it is taking to the record producer but it is not copying the short description and status of interaction to close.

onClick: OpenReq()

Script: 

function OpenReq()

{

var url= 'com.glideapp.servicecatalog_cat_item_view.do?v=2323230930380832';

g_navigation.openPopup(url);

current.state='closed_complete';

current.update();

}

This UI Action is on interaction form. The state is not copied and how to copy the interaction description to request decription.Kindly, help me in this regard.

Thanks!

[Ankur Bawiskar]

Hi,

Do GlideAjax and update the interaction as Closed and then use g_navigation to open the catalog item

You can send multiple values in url

    var url= 'com.glideapp.servicecatalog_cat_item_view.do?v=2323230930380832&sysparm_description=' + g_form.getValue('description') + '&sysparm_priority=' + g_form.getValue('priority');

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards
Ankur

[Ankur Bawiskar]

@SK

Hope you are doing good.

Did my reply answer your question?

If my response helped please close the thread by marking appropriate response as correct so that it benefits future readers.

Regards
Ankur

[SK41]

Hi,

GlideAjax in UI Action?

Is there any shorter way to make it close?...Will have to write script include and glideajax otherwise just to make it close.

Thanks!

[Ankur Bawiskar]

Hi,

you can use GlideRecord in client side UI action but it's not recommended; hence GlideAjax

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards
Ankur

[SK41]

How can i use GlideAjax? Please guide. If i am putting anything above g_navigation, then the UI Action is not working at all.