Opening New Outlook Email by Clicking a link in Email Notification

[june1994]

Hello All,

I have a requirement of opening a new Outlook email window from a link in email notification.

In detail the scenario is- After creating an Emergency Change When i am clicking the requesting approval button approvals are going to the members of assignment group i have given.The approval request notification is:

When i will click the click here to ask requester link it will open a new outlook email window with the change requester as the recipient and a particular group say 'abc@example.com' in "cc".

However i am able to generate  new outlook window but not able to populate the change requester and the group name in "cc".

Thanks in advance for any help.

Thanks,

Jhilik  

[Abhineet Singh]

Hi June,

Please find the below thread.

From Client Script

gs.setRedirect("mailto:user@example.com?subject=Subject&body=message%20goes%20here");

From UI Action

Hit like, Helpful or Correct depending on the impact of the response...

[kkadarsha]

Hi ,

 You have to write a mail script to populate those values.

Example mail script:

var link="mailto:youremail@example.com&cc=secondemail@example.com;thirdemail@example.com";


var url = '<a href="' + link + '"> kk</a>';

template.print(url);

Here the part highlighted in bold will be passed to cc .

So you can use this as an example and pass group email and user email to replace sample email ids .

You can use few variables to make email ids dynamic as well.

Regards,
Adarsha