Order catalog item( Create request ) using Virtual agent

[Nikita35]

hi

I have a requirement in which I need to order a catalog item instead of giving the link of the catalog item.

I am trying the same using Utilities Create action and then I am adding the field values inside.

Request and RITM gets created correctly.

I wanted to check on the workflow part as I am not very sure if it will attach and work correctly.

Any advice on this one please?

[Nikita35]

I am facing some issue with this functionality.

https://community.servicenow.com/community?id=community_question&sys_id=938e7be3dbfa009c14d6fb243996...

Please help