Order Field Value

blaize
Kilo Contributor

Hi,

I would like to ask if there is a certain max value in the Order field because we have tried using values around 1000 - 2000 but it seem to not be working with that values.

In this case, i would like to ask what is the maximum input value for Order field?

Moreover, what is the best practice in using this field?

Thanks for the help.

13 REPLIES 13

Hi Blaize,



Try changing the Max length value to 256 first and then try to put it to the bigger value after.


Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Blaize,



Thanks for the update. I don't see any issue with the UI policy. However I think there might be other client scripts on the form which might be conflicting. Can you please check for the same once.


Hi Pradeep,



We have deactivated all scripts that may be conflicting the form, so as all views, but still the issue is the same.


yetesh_ch
ServiceNow Employee
ServiceNow Employee

Hi Blaize,


I have tried and a value of 100,000 in order field is working for me. Screen Shot 2015-09-08 at 1.21.13 PM.png


There is difference between max length in ServiceNow and max length in MySQL. In ServiceNow, it defines a limit on value of a String field. But in MySQL, it is a limit on number of digits. Read the info displayed at top in the image below.


Screen Shot 2015-09-08 at 1.23.36 PM.png