Outlook/Sharepoint Calendar Integration

gsmbaku
Kilo Contributor

Does anyone have any experience integrating or somehow pulling calendar events from Outlook 365 or Sharepoint and syncing those up with Team Calendars and My Calendars in Service now?

 
4 REPLIES 4

Ct111
Tera Sage

HI,

Use the below link , it will give you idea abt Calendar integration with outlook

https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/administer/notification/referenc...

Go through it thoroughly and let me know if you face any issue.

 

Mark my ANSWER as CORRECT n also HELPFUL if it helped.

 

NOte : For example refer this as well

https://docs.servicenow.com/bundle/helsinki-platform-administration/page/integrate/inbound-other-web...

https://www.servicenowguru.com/tag/outlook/

gsmbaku
Kilo Contributor

Thank you, your answer was helpful but we are looking for a way to integrate or pull our Outlook Calendar Events (Vacation, Absences etc) with the Servicenow Team, and My Calendars so that our users can view on ServiceNow.

I read through the Calendar Integration article but what I mostly found was just the ability to push change and incident requests through emails.

Essentially what we need is our Microsoft Office 365 and Outlook Calendar integrated with ServiceNow New York.

Ct111
Tera Sage

I think you are looking for this 

https://community.servicenow.com/community?id=community_question&sys_id=244b8feddb5cdbc01dcaf3231f96...

but it will be complex to implement. Plus, I don't understand the importance of pulling Outlook calendar on

Servicenow calendar because Outlook is there to serve different purpose and servicenow calendar is there

to serve different purpose.

gsmbaku
Kilo Contributor

Sorry for the confusion.  Yes, after reading through I understand that the scope of what I'm asking for isnt possible. Do you think you can point me in the right direction for creating an Absence/Vacation Calendar on Servicenow?