We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

PA Data collection job ends in Error due to HSQL error

crowe1288greg
Tera Contributor

Periodically, I have PA data collection scheduled jobs that are run either weekly, daily or hourly that end in 'Collected with Errors'. When one of these jobs ends in error, I have verified the job has previously and after the error execution have completed successfully. I have also verified the job has not been editing possibly causing this error.

 

Due to security within my organization, I'm unable to provide a print screen of the error. Here is the first line of the error message:

Error obtaining connection.com.snc.pa.dc.hsql.merge.CannotCreateConnectionException: HSQLDataCollector ::Unable to create connection to HSQLdatabase at com.snc.pa.dc.hsql.merge.HSQLConnectionManager.getConnection(HSQLConnectionManager.java:111)

 

 

1 REPLY 1

Bert_c1
Kilo Patron

I suggest that you open a Support Case for that. Since you can't post details on the Indicator, Indicator Source, Breakdown, and Breakdown Source.